Privacy Policy
Last updated: April 8, 2026
1. Introduction
PostPilot ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at postpilotlab.com.
2. Information We Collect
Account Information
When you create an account, we collect your email address, company name, and password. If you sign up via Google OAuth, we receive your name and email from Google.
Website Analysis Data
When you connect your e-commerce site, we analyze publicly available content including product information, images, and brand elements to generate social media content.
Social Media Accounts
When you connect social platforms (Facebook, Instagram, LinkedIn, X, Pinterest, Threads), we store OAuth access tokens to publish content on your behalf. We do not access private messages or personal social data beyond what is necessary for posting.
Usage Data
We collect analytics on how you use our service, including pages visited, features used, and content generated, to improve our product.
3. How We Use Your Information
- To provide and maintain our service
- To generate AI-powered social media content for your brand
- To publish and schedule posts on your connected platforms
- To process payments and manage subscriptions
- To send transactional emails (verification codes, receipts)
- To improve our AI models and user experience
4. Data Sharing
We do not sell your personal data. We share information only with:
- Service providers: Supabase (database), Vercel (hosting), Stripe (payments), Anthropic (AI), Google Cloud (image generation)
- Social platforms: Only the content you choose to publish
- Legal requirements: When required by law or to protect our rights
5. Data Security
We implement industry-standard security measures including SSL encryption, secure token storage, and access controls. All payment processing is handled by Stripe and never touches our servers.
6. Data Retention
We retain your account data as long as your account is active. You can request deletion of your account and associated data at any time by contacting us.
7. Your Rights
You have the right to:
- Access and export your data
- Correct inaccurate information
- Delete your account and data
- Disconnect social media accounts at any time
- Opt out of non-essential communications
8. Cookies
We use essential cookies for authentication and session management. We do not use third-party advertising cookies.
9. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or in-app notification.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at info@postpilotlab.com